Refund policy

At our store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. We offer a hassle-free return and refund process to ensure your shopping experience is as smooth as possible.

Returns:
You have 30 days from the date of receipt to return your items. All products must be in their original condition, unused, and with all tags and packaging intact. To initiate a return, please email us at decoway.shop@gmail.com with your order number and reason for return. Once approved, we will provide instructions on how to return your items.

Refunds:
After we receive and inspect your returned item(s), we will process your refund to the original payment method. Please note that shipping costs are non-refundable. Refunds may take up to 7 business days to appear on your account, depending on your payment provider.

Exchanges:
If you would like to exchange an item for a different size or color, please return the original item and place a new order.

Damaged or Faulty Items:
If your item is damaged or defective upon arrival, please contact us within 7 days of receiving your order for a full refund or replacement.

For any further assistance, feel free to reach out to us at decoway.shop@gmail.com